Frequently Asked Questions
Answers to the questions we hear most often about how True Meritbanwick works, what it analyzes, and what it deliberately does not do.
What exactly does True Meritbanwick do?
True Meritbanwick connects to the wallets or exchange accounts you choose to link, aggregates your holdings, and applies a structured analysis process to surface patterns, concentrations, and historical context. The output is presented as plain-language reports and summaries, not trade signals.
Does True Meritbanwick manage my funds or execute trades?
No. True Meritbanwick never takes custody of assets and never places orders on your behalf. It operates in a read-only, analysis-only capacity at all times.
Which wallets and exchanges can I connect?
Connection options depend on the integrations available at any given time. During onboarding you can see which wallet types and exchange connections are currently supported before linking anything.
Is my data secure?
We apply read-only permissions wherever possible and limit data collection to what's needed for analysis. For details on how information is stored, used, and retained, see our Privacy Policy.
Is the analysis personalized financial advice?
No. All reports are generated for informational and educational purposes only. They reflect historical and structural observations about your holdings, not recommendations to buy, sell, or hold any asset. You should consult a qualified financial professional before making investment decisions.
How often is my portfolio data updated?
Update frequency depends on your plan and the data sources connected. Some views refresh on a scheduled basis, while others can be refreshed manually from within your account.
Can I disconnect a wallet or exchange at any time?
Yes. You can remove any connected wallet or exchange from your account settings at any time. Once removed, True Meritbanwick stops pulling new data from that source.
What happens to my data if I close my account?
Account closure triggers the deletion or anonymization of your stored data in line with the retention terms described in our Privacy Policy. You can request details on your specific data at any time through our contact page.
Does True Meritbanwick work for all cryptocurrencies?
Coverage focuses on widely held assets and chains where reliable data is available. Less common or newly launched tokens may have limited or delayed analysis depending on data availability.
Is there a free way to try True Meritbanwick?
Availability of trial or introductory access can change over time. Check the current offering on our homepage or reach out through the contact page for the latest details.
Who can I talk to if I have a question not covered here?
Our contact page lists the best way to reach us for account, billing, or general questions. We aim to respond to inquiries as promptly as possible.